Refund policy

Refund & Return Policy

1. Return Window You may request a refund within 30 days of delivery.

2. Eligibility To be eligible for a refund:

• Items must be unused and in original condition
• You must provide proof of purchase

3. How to Initiate a Return Email us at support@tintiq.co with your order number and reason for return. We will guide you through the process.

4. Refund Processing Once we receive and inspect your returned item:

• Refunds are issued within 4–7 business days
• Refunds are processed to the original payment method

5. Return Shipping Costs Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.